Absolutely incredible service
I would just like to thank you both for the absolutely incredible service we received at our wedding on the 24th of November. Stephanie you really took every bit of stress out of my day and thanks to you I was completely relaxed and got to enjoy every second of the wedding from the word go.
You climbed in the fynbos to get flowers to help fix the bouquet I was not happy with; you sorted bridesmaid’s dresses and hair on top of all the rest of everything else. You really are amazing at what you do and thank you for making the day so special! Willem, my in-laws cannot stop commenting how wonderful you were with helping Jana who is in a wheel chair. You made her feel so comfortable and checked on her throughout the night.
Thank you so much for your great service! I would highly recommend the Twelve Apostles as a wedding venue, not just for the venue but for the amazing and professional service you both offer!
Candice and Neil Roodt
Nothing was too much trouble
.Myself and my husband recently got married at the Twelve Apostles Hotel and Spa and I have to say it was the best day of our lives.
The Wedding Coordinator Stephanie Hall was a god send. She made the planning process so easy and made sure the wedding day went without a hitch, we really don't know what we would have done without her. From the first email when we enquired about wedding packages and availability right up until we left the hotel at the end of our honeymoon nothing was too much trouble for Stephanie. She made us feel like we were the only couple she was dealing with, even though I know that was not the case.
I remember our first few emails when we were looking for a wedding venue, Stephanie was very quick to respond to our emails, was always very helpful and polite and answered all of our questions, even though there were so many. I think that in itself made us what to book our wedding at the Twelve Apostles Hotel, she made the decision so easy for us. Once the wedding was booked Stephanie continued to be very helpful and efficient throughout the whole planning process, often going above and beyond to help us have the perfect day. Her support, advice and guidance proved invaluable.
Organising a wedding abroad can be difficult, especially when doing everything by email, but to be honest we hardly had to arrange a thing ourselves as Stephanie did everything for us. On the day itself our wedding went perfectly, it was a magical day and one we will never forget. We have Stephanie to thank for that. Without her I really don't think we would have had such an amazing and perfect day, she even ordered the sunshine for us!! Stephanie made sure everything went to plan and kept us both calm. We didn't have to deal with any of the details, we could just enjoy the day. We both really want to thank Stephanie for the perfect day she gave us, it was even better than we had hoped for or imagined. With regards to the Twelve Apostles Hotel it is a perfect venue for a wedding.
The staff are so helpful and go out of their way to make you feel special. The garden where the ceremonies take place is simply beautiful and the views are amazing. The decoration for both the gardens and the reception venue was out of this world, it was stunning and my god the food, it was divine! If anyone asked us if we'd recommend getting married at the Twelve Apostles Hotel and Spa we would tell them we one million percent recommend getting married there. It was the best decision we made and we wouldn't change a thing.
Tracy and John Pedersen
Ultimate wedding venue
At the start of February this year we finally tied the knot. After months of research and debate we had we had chosen our venue and suppliers, reviewed our options, placed our orders, and this was the time to see how it all came together.
It was amazing!
Thanks in no small part to the outstanding service received from Stephanie Hall and her team at The Twelve Apostles Hotel. From our first conversation seven months before the wedding, Stephanie displayed the knowledge and professionalism expected from an exclusive venue like The Twelve Apostles. (She even found a dog sitter to look after our Rottweilers after they walked down the aisle).
Attentive to the smallest details and accommodating every wish; Stephanie and her staff were absolutely brilliant throughout the process. Calming and reassuring the bride-to-be, offering helpful advice and recommending preferred suppliers where needed. From the florist, to the wedding cake, to the music at the ceremony and the reception; these suppliers all perfectly complemented the exceptional food, drink, waitering, management and coordination services we received at The Twelve Apostles. The natural beauty of the location and the luxuriously quirky décor of the hotel just add to the incredible experience. From the ceremony on the lawn, to the dinner and dancing reception on the terrace, to pre and post-function drinks in the Leopard Lounge, and finally to the suite provided for us on the night of the wedding – the entire experience was flawless and far exceeded our expectations! We have absolutely no reservation in recommending Stephanie Hall as the ultimate wedding coordinator and The Twelve Apostles Hotel as the ultimate venue!
Channon & Donovan Pieterse