Azure Waiter

Job Reference: 12AAzureWaiter

Job Summary

The position requires a charismatic guest orientated sales person with great attention to detail, to serve food and drinks to guests and prepare the outlet in accordance with Red Carnation Hotels and LHW standards

Minimum Experience and Qualification Required:

  • Grade 12 Certificate
  • Must have at least 2 years’ experience in a fine dining restaurant (restaurant waitron); or upmarket cocktail bar (bar waitron); or 4/5* hotel outlet
  • Exposure to a point of sales system (Micros - advantageous)
  • Good command of the English language with solid knowledge of hospitality vocabulary
  • Highly presentable
  • Able to work flexible hours, weekends and holidays

Key Performance Objectives:

  • To maximise revenue generating opportunities, whilst enhancing the guest service experience, through upselling, in accordance with outlet service journey
  • Ensuring that mise en place is done in accordance with outlet standard
  • Service guests in accordance with outlet service journey and company service culture
  • Handle operating equipment in accordance with company standards ensuring minimal breakages
  • Ensure that all revenue is accounted for by practicing the “swipe before you serve” principle for all transactions