Interview with Masood Sadulla: Head Concierge at The Twelve Apostles Hotel and Spa


Masood Sadulla on how to make the most out of Cape Town.


29th September 2015

The Twelve Apostles Hotel

Masood Sadulla, Head Concierge at our luxurious Twelve Apostles Hotel and Spa, was born and raised in Cape Town; he’s the man who knows where to go, what to see, and how to make the most out of your time in the city, whether you’re there for adrenaline thrills or a shopping break with friends. Passionate about people and always keen to lend a helping hand, Masood has turned being a concierge into an art. In a quiet moment away from his post, we talk about life, work, and how to spend the perfect day in Cape Town.

Tell us a bit about yourself. How long have you been a concierge?

“I’ve been a concierge for five years, and I’ve loved every minute of it. It’s amazing to be in a position to impact people so positively on a daily basis. The beauty of being a concierge is that you get to help people and bring a little joy into their lives, helping them create memories – both of the hotel and Cape Town – that will last a lifetime. I like to think that guests at The Twelve Apostles arrive as strangers, but leave as friends. To me, being a Concierge is not a job, it’s a lifestyle – and one that I’m passionate about.”

Masood Sadulla

A visit to Table Mountain is essential for first timers © Andrea Willmore / iStock / Thinkstock

On your day off, what’s your favourite thing to do in Cape Town?

 “If there are no waves to surf then I love spending my days visiting museums, local eateries, and local curios and designer stores. One of my favourite places to go is Kalk Bay Harbour – it’s a beautiful spot, plus Kalk Bay is a great place to spot whales during the season (around May to October).”

What would you recommend first timers do in Cape Town?

“I think it’s essential that all first timers visit Table Mountain and Robben Island, and take tours of the Cape Peninsula and the Cape Winelands.

Newcomers also have to try the seafood in Cape Town – it’s world class – and the best place to try it would be the Codfather Restaurant. It’s low key, but I think it serves some of the best seafood in the country. The seafood platter is incredible, as is the sushi.

Another great spot to eat would be the Baked Bistro – it’s exceptional. They bake artisanal bread on-site and serve all kinds of great things like wood-fired pizzas, burgers, and pastries. They even have their own beer! And YOURSTRULY Café on Kloof Street is the perfect place for coffee or gourmet sandwiches, plus they often have live bands playing, which creates an awesome atmosphere.

And if they want to do a bit of shopping, I’d suggest that the Bay Harbour Market would be a great place to start. You can find everything from clothes and art to freshly baked bread. It’s a great place for gifts, too.”

Masood Sadulla

Take a tour of South Africa’s verdant Winelands © atosan / iStock / Thinkstock

What would be your perfect day in Cape Town?

 “I would wake up very early and go for breakfast at Manna Epicure, followed by an early cable car up to Table Mountain; you wouldn’t believe the views. I’d then drive around the Peninsula along Chapman’s Peak Drive to enjoy the breathtaking scenery along the Atlantic Coast on my way to Dunes in Cape Peninsula for a morning surf.

For lunch, I’d stop by the Foodbarn Restaurant in Noordhoek before driving to the Constantia Winelands, through all those lovely estates and the picturesque scenery.

As the day comes to an end, I’d head back to The Twelve Apostles Hotel and Spa because there really is no better place to enjoy a South African sunset than the Leopard Bar. It just continues to amaze me. For my perfect dinner, I’d go to the Test Kitchen Restaurant – the food is incredible.

If I could I would also fit in a scenic helicopter flight, paragliding, skydiving, shark cage diving, hot air ballooning, and abseiling. But that might have to wait for another day…”

Masood Sadulla

See the sunset at Leopard Bar © The Red Carnation Hotel Collection

Experience Cape Town like never before with Masood’s amazing suggestions next time you stay with us at The Twelve Apostles Hotel and Spa.

Header image © The Red Carnation Hotel Collection


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