Red Carnation Hotels

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FAQS

Q. What happens if I am pregnant?
A. The Spa is the perfect place to relax and recover. It is vital that you inform your therapist that you are pregnant. There are only few treatments that we do not recommend at certain times of pregnancy.
Q. Questions about a treatment?
A. We encourage you to ask any question and voice any queries or concerns you may have with your therapist. The open communication is to aid your comfort level, allowing you to receive full benefits of your treatment. Do not be afraid to let your therapist know.
Q. Who can help me decide which treatments will best suit my needs?
A. Contact the spa directly and the therapists will be more than happy to accommodate your individual needs and recommend the best treatments for you.
Q. Can I recommend a male or female therapist?
A. We employ both male and female therapists at The Spa; however there are fewer male therapists that practice this profession. Please voice your preference when booking your treatments and the therapist will do her best to accommodate your requirement.
Q. Does waxing hurt?
A. Many people are surprised to find that waxing does not hurt as much as expected. The sensation tends to be more painful in sensitive areas but each person reacts differently. Your therapist will do her utmost best to make the experience as fast and painless.




 Beautiful hotel, weather, and people. Staff are wonderfully attentive, Spa one of the best, we love South Africa! 

Mr and Mrs Hassard, UK